Large Plush Lama Stuffed Pillow Toy 75 - 130cm

Cuddle up with our Large Plush Lama Stuffed Pillow Toy, measuring between 75-130cm! Soft and snuggly, this lama toy doubles as a comfy pillow for all your napping needs. Perfect for lama lovers and anyone in need of a cozy companion. (Llama-dorable!)

Shipping & Handling

We offer FREE worldwide shipping, with delivery to the UK typically taking 5–14 days. All orders are shipped via trackable methods, and you’ll receive a tracking number by email once it’s available.

Estimated Delivery Timeline
Total delivery time includes both processing and shipping.

• Processing Time: 1–3 business days for quality checks, packing, and label creation.
• Shipping Time: 5–14 days (UK estimate).

Order Cancellations
Orders cannot be canceled once processing has started. If you wish to cancel, please email us within 5 hours of placing your order. After that window, cancellation is not guaranteed.
Contact: support@little-luxe.co.uk

Tracking Your Order
You’ll receive an email with tracking info once your package ships. If you haven’t received it within 6 business days, please reach out to support@little-luxe.co.uk for assistance.

Return & Refund Policy

We want you to love your purchase from Little Luxe. If something isn’t quite right, here’s how we handle returns and refunds:

Eligibility

• You may return most items within 14 days of delivery for a refund.
• Items must be unused, in original packaging, and in resellable condition.
• Personalised or custom-made items are non-refundable, unless faulty.

Is there a time limit to return an item?

Yes. You must initiate your return within 14 days of receiving your order.

How do I initiate a return?

To start a return, please follow these steps:

1. Log in to your account:Enter your email address in the "Email" field and click Continue.Check your email inbox for a message from our store and copy the six-digit verification code.Return to the online store and enter the verification code.
2. Select the order you wish to return.
3. If your order includes multiple items, choose the item(s) you want to return.
4. Select a reason for the return and add any relevant notes.
5. Click Request Return.

When your return request is approved and requires shipping, you’ll receive an email with shipping instructions and a return shipping label. Once we receive the returned item, we’ll process your refund promptly.

Return Shipping

• Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
• We recommend using a tracked service to ensure safe delivery.
• If your item arrived damaged or defective, please include photos in your email so we can resolve it quickly.

When will I receive my refund?
Once we receive and inspect your return, your refund will be issued to your original method of payment within approximately 72 business hours.

Where will you refund my money?
We will refund your money to the original method of payment used to make the purchase.

Who pays the return shipping fees?
Please note that we do not provide prepaid return labels, so customers are responsible for the return shipping fees.

Are there any restocking fees?
No, there are no restocking fees.

What if the item has been used?
All returned items must be in perfect resalable condition. We cannot accept returns for opened or used products. If the returned item is not in resalable condition, such as if there is writing on the packaging, we reserve the right to refuse a refund.

Cancellation & Order Edits:

What is your cancellation policy?
Orders can typically be canceled as long as they have not been processed by our fulfillment network. However, please note that our system is fully automated, and the cancellation window is very short. If your order has already been processed, you will need to initiate a return.

Can I add items to an existing order?
No, unfortunately, our system does not support edits to existing orders. If you wish to add items, you will need to cancel the existing order (if possible) and place a new order.